The Importance of an Actual 24/7 Support
This service is one of the company's standards, knowing the importance it has for clients to have a trusted partner that is always available.
You may have heard the expression "available 24 hours, seven days a week, 365 days a year" as an advertising slogan for different businesses, but do you really know how relevant it is?
At Uniway, this service is one of the company's standards, knowing the importance it has for our clients to have a trustworthy partner that is capable of immediately solving your problems, regardless of the time they might take place at.
Good customer service and service quality are concepts that should go together, even more when it is about IT services
It is also a differential factor that, in addition to influencing customer experience, helps capitalize business opportunities that come from an active engagement.
“At Uniway Technologies, we know the importance of having a constant conversation with clients to understand their needs first hand. Staying as a close business that talks straight is one of our main objectives. Unlike the industry's giants, clients stop being simple numbers, the become particular individuals”.
The more than 20 years of experience in the market and more that 200 clients the company has guarantee their savoir faire. All in all, good customer service and service quality, they are concepts that go in hand, even more when it is about IT services, which determine today more than ever companies' competitiveness.