24x7 Service

24x7 support is essential. No matter the time, we are here to assist you
assist you and ensure the uninterrupted operation of your services.

Advantages of contracting this service with Uniway

Highly qualified staff

Continuous access to a specialized technical team, always ready to solve your doubts and problems.

Comprehensive monitoring service with continuous detection of anomalies

Comprehensive monitoring and alert service to detect any anomaly in real time.

Help and support in the process of your business systems

Immediate attention to all incidents, requests and queries to minimize the impact on your operations.

Support and operations are 24x7x365 services

With our permanent guard, your business will be protected 24 hours a day, 7 days a week.

Proactive and reactive interventions

We perform proactive and reactive interventions to keep your infrastructure in perfect condition.

Specialized technical team

Take advantage of our more than 20 years of experience in the sector to improve your technology management.

Reasons to have a 24x7 service

Systems hosting adapted to your business with data replication support.

Fast and personalized attention

Customers demand real-time support

Uniway services that provide quality to the service

Improved brand awareness and reputation

Satisfaction of our clients

Increased customer satisfaction

We have physical space both for the complete accommodation of the client's rack, as well as space in Uniway's own rack.

Meeting market demand

Our clients renew their contract

Improved loyalty

Speed and immediacy in problem resolution

Fast problem resolution

We integrate systems and provide reference services for the IT market in Spain.

We are synonymous with quality

The services your company needs for efficient management

The evaluation that our clients give us is positive.

Customer satisfaction

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We have international quality certifications

Quality standards

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Our specialists provide personalized attention to our clients

Fast and personalized attention

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Uniway is an EQA certified ISO 27001 company.

Certification
ISO 27001

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Highly qualified staff

Highly qualified personnel

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Services and operations 24x7x365

Support and operations are 24x7x365 services

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Replication of physical and virtual systems and hosting of your data.

Datacenter of 1500 square meters

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Constant support and resolution of incidents

Help and support in the process of your business systems.

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Featured services

Centralized management of your SAP infrastructure by certified specialists

SAP Infrastructure Management

Centralized management of your SAP infrastructure by certified specialists

Tailor-made plans

Comprehensive monitoring service with continuous detection of anomalies

24x7 monitoring

ISO 27001 certification. Replicated Datacenter. 24x7x365 availability.

From: 0,00 €

SOC according to your needs

Do you need a 24x7 service tailored to your needs?

Don't hesitate, talk to our team!

  

FAQ

24 × 7 customer service means that companies have a 24/7 incident response service to support customers when they need it.

At Uniway this service is provided by real people, from Spain, 24 hours a day, 365 days a year.

The occurrence of an incident in production environments causes an interruption in your daily work, which can cause problems for your customers or even your own business.

Want to know more?

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