Centralized management of your SAP infrastructure by certified specialists
The ultimate services for SAP management
Monitorización y Operación 24x7
From Uniway's NOC, our operations team has the necessary tools to proactively and reactively monitor SAP processes and platforms 24 hours a day, establishing thresholds and escalation plans based on the criticality of the service.
Thanks to the operating manual, the "procedural tasks" executed by the operations department are determined on a 24x7 schedule based on events and monitoring alarms, or programmed from the operations logbook, with escalation to higher levels of support if necessary.
SAP BASIS Administration
We take care of the administration of your SAP system. Our certified technicians will take care of all SAP BASIS tasks necessary for the proper functioning of the platform. Adjustments and parameterization tasks, updates, security,... and everything related to the technological infrastructure to give the necessary support to the functional and development group of the client and, together, work to offer the best user experience to your users.
SAP Managed Backup Service (backint)
Data is your most important asset. You need to protect yourself against possible losses (voluntary or accidental).
We offer you a fully managed 24x7 backup service from Uniway's noc to keep your SAP system's backups up to date. It is an external service provided from isolated, secured and independent backup platforms hosted in our datacenter, which also guarantees to be the most effective and secure measure to protect you against ransomware attacks.
All our backup services include specific agents for SAP environments (Backint) that guarantee the total integrity of the data and its restoration if necessary.
We will guarantee the integrity of your backups by performing periodic Restore tests that you can include in your periodic security audits.
OS & BD Administration
For an effective management of the systems, we integrate with SAP BASIS administration the complete management of the entire layer of Operating Systems and database in any of the technologies compatible with SAP (Linux, Windows, HANA, Oracle, etc.). We understand that from the technological area everything must be managed and operated from the same technical team, which knows the systems in depth and works together, being more agile when performing tasks and making decisions.
As system integrators, at Uniway we have teams of certified technicians with all the experience and technical knowledge to offer the complete Stack and provide a unified and centralized service that encompasses the entire SAP technical platform.
HANA Migration Projects
As an expert integrator in SAP infrastructure, technology and systems management, Uniway can be the technology partner to help you on your SAP HANA transition journey.
We will be integrated in your SAP HANA migration project collaborating in the planning and sizing of the infrastructure, in the process of heterogeneous SAP system copy and/or system upgrades if necessary (DMO processes), and we will be at your side giving the necessary technical support to the functional and development group collaborating in your migration project.
High availability and DRP
At Uniway we know the importance of the availability of your data, especially in such critical environments as an SAP platform. The viability of your business depends on it. Therefore, as a reference in hosting, infrastructure and services, we offer you our experience in the development of replication projects and high availability environments of SAP platforms, both with hosting in our datacenter and in third party datacenters.
We will develop a project together with you that adapts to the needs of your business in terms of RTO and RPO, in fusion of the technological options of your platform, in order to define a DRP (Disaster Recovery Plan) as complete and operative as possible.
Control Panels
Developed by Uniway, we have control and management panels with the information of the infrastructure that supports your SAP environment, where you can monitor the fundamental control elements of your SAP instances.
In addition to the Uniway-designed dashboard, each customer can configure (with or without our collaboration) additional dashboards based on an extensive library of widgets.
What is the scope of our services?
SAP Infrastructure Management
What is the scope of our services?
Uniway Service Model for SAP
Why trust my SAP management with us?
These are the advantages of counting on us
24x7x365
24x7 SAP environment operation and support
Infrastructure
We focus on the infrastructure, not on the functional area.
Systems management
We are managers of the systems that support the SAP environment.
Availability
Availability and service also from our Data Center
Security
Last line of defense against ransomware
Quality SAP infrastructure management
Thanks to our certified specialists
24x7 technical support
Título Hovered
Descripción hovered
High availability
Título Hovered
Descripción hovered
Secure Cloud
Título Hovered
Descripción hovered
Other services (Backup, Disaster Recovery...)
Título Hovered
Descripción hovered
At your place or mine?
Wherever you want! We offer you the service where you need it
In your home
Do you have your own infrastructure? PERFECT!
We offer you services that fit with the management of your DPC architecture.
In mine
You can bring your infrastructure and we will manage it for you. We also have SAP certifications, physical hosting in Spain and ISO 27001 certification.
In the cloud
Whether it is in our Cloud or in the public Cloud of any of the large hyperscalars (AWS, Azure, Google Cloud Platform or SAP Cloud) we give you platform management and administration services.
